Returns & Exchanges
We want you to love your Meet Bernard purchase, but if something isn't quite right, you can return your items within 14 days of receipt for a full refund or exchange. Please ensure all garments are unworn, unwashed, and still have their original tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal or email our customer service team with your order number to request a return authorization.
- 2.Pack Your Items
Securely package the items in their original packaging, ensuring the return form is included inside the parcel.
- 3.Ship It Back
Affix the provided shipping label and drop the package off at your nearest authorized carrier location or our East Dulwich boutique.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.